Apple GSX (Case ID Info) By IMEI

Case Id: 10197281XXXXX

Title: Consumer Activation Lock

Type: ADMIN

Source: CZEN

Customer Country: USA

Origin: ILOG

Product Serial: F71XN51KXXXXX

Issue Code: ICL0147

Product I M E I: 357366098XXXXX

Last Modified: 2023-04-10 01:06

Last Modified By: 999999999999993

Created: 2023-04-08 02:08

Created By: 2319717336

Customer Region: AMERICAS

Status: OPEN

Domain: AC

Note Id: 200

Title: EMAIL

Type: EMAIL

Created By: 999999999999993

Created: 2023-04-10 01:06

Last Modified: 2023-04-10 01:06

Last Modified By: 999999999999993

Summary: EMAIL

Note Id: 150

Title: Consumer Activation Lock

Type: INCLT

Created By: 504258682

Created: 2023-04-10 01:04

Last Modified: 2023-04-10 01:04

Last Modified By: 504258682

Summary: CONSULTATION

Answer(s) Given: #RMO5 - Apple is unable to unlock this device. Outgoing correspondence was sent to the requester.

AFFECTED PRODUCT: iCloud

Find My [Device]

Activation Lock issue

* Zhaoxuan* Huang* Apple Product Verification - Email* Apple_ElkGrove_Hybrid* Hong Li *

Issue Code: ICL0147

Note Id: 100

Title: EMAIL

Type: EMAIL

Created By: 999999999999993

Created: 2023-04-08 02:12

Last Modified: 2023-04-08 02:12

Last Modified By: 999999999999993

Summary: EMAIL

Note Id: 50

Title: Cryptozen Interaction Note

Origin: CZEN

Type: PVSECURE

Created By: 9999999999

Created: 2023-04-08 02:08

Last Modified: 2023-04-08 02:08

Last Modified By: 9999999999

Summary: Cryptozen Interaction Note

Note Id: 30

Origin: CZEN

Type: INCCL

Created By: 2319717336

Created: 2023-04-08 02:08

Last Modified: 2023-04-08 02:08

Last Modified By: 2319717336

Summary: This case was created by the Activation Lock portal. Please refer to a href=""ilog://articleId=CP400397"">CP400397/a> for handling.