Legal
Every policy and agreement that applies to this site, in one place. The documents are written in plain English; the English version is the binding one.
Terms of ServiceThe rules for every order, account and API key — including that you must own the device and that lost, stolen or blacklisted phones are not allowed.Privacy PolicyWhat personal data we collect, who performs the service with it, how long we keep it, how it is protected, and your rights.Refund PolicyWhen you get your money back or service credit, the request windows, and how to ask.Compliance & LegalityWhy unlocking a phone you own is lawful in the markets we serve, and the devices we never touch.Data Processing AgreementFor wholesale, API and hosted-copy clients: how we process your customers’ data on your behalf, with the security measures and sub-processors.Master Service AgreementThe contract for a copy of this website — the hosted plan and the full-code licence.
Questions about any of these documents: write to us or ask in the chat. A signed copy of the Data Processing Agreement or the Master Service Agreement is available on request.
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