Privacy Policy

Last updated August 2026

We collect only what we need to complete your order, protect it carefully, and never sell your personal data.

01What we collect

Device details — IMEI or serial, model, carrier and country.
Contact — the email you provide for updates and results.
Payment — processed by our payment provider; we never store full card numbers.

02How we use it

To process and deliver your order, send status updates and results, provide support, prevent fraud, and meet legal and accounting obligations.

03Who we share it with

Only the processors needed to fulfil your order — our payment provider and the unlock/IMEI suppliers who perform the service. We do not sell your data to anyone.

04Retention

Order records are kept for up to 5 years for accounting and legal compliance, then deleted or anonymised.

05Your rights

Under GDPR, CCPA and similar laws you can request access, correction, deletion, portability, or opt-out. Contact us and we'll respond within the legal timeframe.

06Cookies

We use essential cookies for the site to work, and optional analytics cookies to improve it. You can decline non-essential cookies.

Questions about this policy? Track an order or reach our support team — we reply within 1 business day.